Customer Solutions Expert for Digital Twin and Asset Performance
2 weeks ago
Key Responsibilities
- Customer Interface: Serve as the primary technical point of contact for customers, understanding their needs and translating them into technical solutions.
- Technical Orchestration: Lead the technical aspects of customer projects, coordinating with internal teams and external stakeholders to ensure successful project delivery.
- Asset and Instrumentation Expertise: Utilize technical knowledge of assets and instrumentation to identify and address customer needs and challenges.
- Digital Twin Solution Ecosystem: Develop a solid understanding of the digital twin solution ecosystem, including cloud, edge, data science, and simulation, to support solutioning and delivery.
- Solution Design: Collaborate with internal teams to design technical solutions that meet customer requirements and align with business objectives.
- Project Delivery: Oversee the implementation and delivery of technical solutions, ensuring they meet quality standards and customer expectations.
- Continuous Improvement: Stay updated on emerging technologies and industry trends relevant to customer projects, identifying opportunities for innovation and enhancement.
- Actively contribute to the development and deployment of predictive maintenance models into production environments.
Qualifications
- Education: Bachelor's or Master's degree in electrical engineering, computer science, or a related field.
- Experience: Minimum of 3 years of experience in technical roles, with a focus on assets & instrumentation and customer project delivery.
- Technical Expertise: Strong technical expertise in assets & instrumentation, with a solid understanding of related technologies and systems.
- Digital Twin Solution Understanding: Basic understanding of the digital twin solution ecosystem, including cloud, edge, data science, and simulation.
- Communication: Excellent communication and collaboration skills, with an ability to effectively interface with customers and internal teams.
- Problem-Solving: Strong analytical skills with a focus on identifying and resolving technical challenges.
- Adaptability: Ability to quickly adapt to new technologies and concepts, staying abreast of industry trends and developments.
- Certifications: Relevant certifications in assets & instrumentation or related fields are advantageous.
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