Cloud-Based Application Support Specialist
6 days ago
**Job Summary:**
We are seeking a highly skilled Software Engineer (L3 Support / BAU) to join our team in the Time and Labor Management (TLM) space. As a key member of our support team, you will be responsible for providing L3 support for our TLM product built on .NET 8 and C#.
Responsibilities:
- Diagnose, troubleshoot, and resolve production issues in a .NET 8 and C# environment.
- Perform root cause analysis (RCA) for recurring issues and provide permanent fixes.
- Utilize RabbitMQ and NServiceBus for troubleshooting message-based communication issues.
- Maintain and troubleshoot the MS SQL database, ensuring data integrity and availability.
Requirements:
- Strong proficiency in .NET 8 and C#.
- Experience with Azure cloud services (Storage, AZ B2C).
- Familiarity with RabbitMQ and NServiceBus for message queues and service bus operations.
- Hands-on experience with Redis for caching mechanisms.
- Strong knowledge of MS SQL for database maintenance and troubleshooting.
What We Offer:
- A competitive salary range.
- A comprehensive benefits package.
- Ongoing training and professional development opportunities.
- A collaborative and dynamic work environment.
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