Oracle Senior Database Administrator

3 weeks ago


Mumbai, Maharashtra, India Oracle Full time

Post-Sales Support and Solutions

As a member of the Support organization at Oracle, your primary focus is to deliver exceptional post-sales support and solutions to our customer base. You will serve as an advocate for customer needs, resolving non-technical inquiries via phone and electronic means, as well as providing technical guidance on the use and troubleshooting of our Electronic Support Services.

Key Responsibilities

  • Facilitate customer relationships with Support
  • Provide advice and assistance to internal Oracle employees on diverse customer situations and escalated issues

Technical Expertise

You will interface with the customer's IT staff on a regular basis, resolving moderately complex technical problems related to the installation, maintenance, and use of Oracle products. You should be highly experienced in some Oracle products and several platforms that are being supported.

Management Expectations

You will work with only general guidance from management, advising on progress and status while ensuring the timely resolution of technical issues.



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