
Training Career
2 weeks ago
Job Role: Training Professional
About the Role:
This role is responsible for delivering high-quality training programs to agents within a classroom environment. The ideal candidate will have expertise in adult learning techniques and be able to effectively present complex information in an engaging manner.
Main Responsibilities:
- Deliver training programs to meet business objectives
- Monitor student progress and provide coaching and feedback
- Develop and maintain relevant product knowledge for each account
- Collaborate with operations team to transition agents from training to production environment
- Communicate effectively with managers, peers, and other resource groups
Key Skills and Qualifications:
- Proven experience in training methodologies and soft skills
- Strong communication and presentation skills
- Proficient in Microsoft Office
- Able to multitask, prioritize, and meet deadlines
- Demonstrated ability to work well under pressure
Educational Requirements:
Bachelor's Degree in related field or equivalent experience
We are committed to providing our employees with opportunities for growth and development. If you are a motivated and results-driven individual who is passionate about training and development, we encourage you to apply for this exciting opportunity.
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