Content Quality Assurance Specialist

11 hours ago

Mumbai, Maharashtra, India beBeeQuality Full time ₹ 9,00,000 - ₹ 12,00,000
Job Description

As a Senior Content QA Specialist, you will play a crucial role in ensuring the accuracy, clarity, and quality of educational materials. Your primary responsibility will be to review and assess various types of content, including text, videos, student learning materials, synchronous and asynchronous content for accuracy, clarity, and alignment with curriculum objectives.

You will identify errors, inconsistencies, or outdated information and recommend necessary revisions or updates to ensure that content is engaging, accessible, and meets quality standards. In addition, you will assist the Director CIQA in implementing quality assurance procedures to maintain consistency and standards across all asynchronous content.

Another key aspect of your role will be to verify that content aligns with predefined learning objectives, outcomes, and educational standards. You will also conduct usability testing to evaluate the user-friendliness of the digital learning platform and content navigation.

Furthermore, you will gather feedback from learners and instructors to make improvements and assess the effectiveness of multimedia components, simulations, and interactive elements in enhancing the learning experience. Additionally, you will propose enhancements to content, such as adding supplementary materials, links to external resources, or multimedia elements to improve learning outcomes.

Lastly, you will suggest and implement process improvements to enhance content development and quality assurance processes. This includes coordinating with relevant regulatory authorities for audits and inspections, and staying updated with educational trends, best practices, and emerging technologies in online learning.

Required Skills & Qualifications
  • Understand quality assurance requirements of content produced for distance and online learning
  • Attention to detail and a commitment to quality improvement
  • Analytical mindset and the ability to spot errors and inconsistencies in content
  • Ability to work collaboratively with diverse teams and stakeholders
  • Knowledge of relevant software and tools (e.g. MS Excel, BI) for data analysis and reporting
  • Adaptability to changing digital content trends and technologies
  • Time management skills to handle multiple tasks and meet deadlines
Benefits

This is an individual contributor role that requires strong analytical and communication skills. If you are passionate about quality assurance and have a keen eye for detail, this could be the perfect opportunity for you.

Others

This role reports directly to the Director CIQA. The ideal candidate will have a Master's degree in education, instructional design, quality assurance, or a related field, and 5-8 years of experience in education quality assurance, accreditation, or a similar role within an educational institution.

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