System Manager II

4 weeks ago


Bengaluru, Karnataka, India Novo Nordisk Full time
Position Overview

As a System Manager for Managed File Transfer (MFT) and DataStage at Novo Nordisk, you will be responsible for maintaining the company's data management systems. This includes driving the development of MFT interfaces, handling documentation, and monitoring/troubleshooting as needed. You will also ensure the upkeep of the MFT platform, manage upgrades, and maintain compliance with Novo Nordisk's best practices.

Key Responsibilities
• Drive development of Managed File Transfer (MFT) interfaces
• Handle documentation and monitoring/troubleshooting as needed
• Ensure Managed File Transfer (MFT) platform's upkeep and manage upgrades
• Maintain compliance with NovoNordisk's best practices
• Liaise with stakeholders on platform needs and vendor services
• Manage DataStage and Managed File Transfer (MFT) operations and maintenance services
• Coordinate with the system owner to discuss Service Level Agreement (SLA), DataStage's and Managed File Transfer (MFT's) annual budget, costs, future support model, and platform end-of-life planning

Requirements
• Master's or Bachelor's degree in computer science, IT, or a relevant field
• 7+ years of experience within IT, 3+ years of experience with service management, service delivery and/or operational vendor management or within operation and maintenance of IT systems
• Good to have knowledge in managing GXP platforms
• Knowledge of data integration technologies such as DataStage & MFT preferred
• Strong knowledge of vendor management and compliance requirements
• Experience of Pharmaceutical industry experience (working with GxP system)
• Excellent communication and stakeholder management skills

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