Billing Collections Specialist

4 days ago

Palakkad, Kerala, India beBeeBilling Full time ₹ 6,00,000 - ₹ 10,00,000
Job Opportunity: Billing and Accounts Receivable Associate

The ideal candidate will be responsible for supporting the billing and accounts receivable functions, including preparing accurate invoices, following up on payments, and maintaining records for audits.

Responsibilities:
  • Billing and Invoicing: Generate monthly invoices for subscriptions and usage (voice minutes, WhatsApp, Google Rich Communication Services, and telephony). Verify prices, discounts, and taxes before sending.
  • Collections: Send reminders, make follow-up calls/emails, record promises to pay, and escalate risks to the team. Support simple payment plans after internal approval.
  • Cash Application and Reconciliations: Download daily settlements from payment gateways and banks, apply each receipt to the right invoice, and clear short payments or unknown receipts within the agreed timeline.
  • Taxes and Compliance: Assist in creating Goods and Services Tax (GST) compliant invoices, manage e-invoicing, verify Tax Deducted at Source (TDS) details, and collect certificates.
  • Usage and Partner Pass-throughs: Compile monthly usage from systems and partner portals (e.g., WhatsApp, Google messaging, telecom partners), match partner costs to customer billing, and flag any gaps that affect margins.
  • Reporting and Month-end Close: Update weekly reports on collections health, aging of unpaid invoices, and open disputes. Prepare month-end schedules, including lists of unapplied cash and disputes.
Required Skills and Qualifications:
  • Graduation required; finance specialisation preferred
  • 0–2 years experience in billing, accounts receivable, or collections (internships count)
  • Basic understanding of invoicing, GST, e-invoicing, and TDS is a plus
  • Strong Excel/Google Sheets skills; comfortable using accounting tools and a customer relationship management system (e.g., Salesforce)
  • Clear written and verbal communication; firm yet customer-friendly approach to collections
  • Detail-oriented, organised, dependable, and eager to learn
Skill Requirements:
  • Excel/Google Sheets
  • Accounting tools
  • Customer Relationship Management System (CRM)
  • Firm yet customer-friendly communication
Tools:
  • Excel or Google Sheets
  • Stripe
  • Government e-invoice portal
  • Salesforce or another CRM system

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