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Compliance Manager

3 weeks ago

Hyderabad, Telangana, India Amazon Full time

At Amazon, we are committed to providing our customers with the best possible shopping experience. As part of our efforts to ensure compliance and positive seller experiences, we are seeking a highly skilled Compliance Manager to join our team in India.

The successful candidate will be responsible for managing critical seller communication, prioritization, and enforcement activities to ensure compliance and positive seller experience. This role will focus on proactive engagement, identification of high-priority sellers, enforcement of policies, and governance of related systems and processes.

To succeed in this role, you should be comfortable dealing with large and complex data sets, have experience building self-service dashboards, and using visualization tools, while always applying analytical rigor to solve business problems.

Key Responsibilities:
  • Manage multi-channel engagement to drive seller compliance and responsiveness.
  • Collaborate with cross-functional teams to identify high-priority sellers for targeted outreach and support.
  • Monitor seller activity and escalate non-responsive or high-risk cases for enforcement action.
  • Analyze seller data to detect and action against those who have crossed defined grace periods.
  • Facilitate the enforcement of policies for non-compliant sellers.
  • Manage the liability and complaints process for seller outcomes.