Head of Global Quality Management

4 days ago

Hyderabad, Telangana, India Bristol Myers Squibb Full time

Job Summary

The Head of Global Quality (GQ) CC at Hyderabad plays a vital role in the Global Quality Leadership Team (GQLT) and BMS GPS India leadership team. As a key member, this position is accountable for the sustained health, growth, and continuous improvement of the global capabilities for Global Quality in India.

This role contributes to setting the strategic direction of Global Quality within Hyderabad, in partnership with the GQLT, and focuses on building the organization through leading the acquisition, development, and retention of talent, driving quality, compliance, and process excellence within the GQ team at Hyderabad and the broader Global Quality organization.

Key Responsibilities

  • Responsible for managing the Global Quality organization based in Hyderabad, ensuring alignment with Global Quality strategy, goals, and standards.
  • Serve as an extended member of the Global Quality Leadership Team and BMS Hyderabad CC Leadership Team, translating company and departmental strategies into organizational goals and objectives.
  • Direct all aspects of site quality programs, systems, operations, and compliance activities at Hyderabad in alignment with global QMS.
  • Ensure GxP required procedures are in alignment and compliance with BMS Corporate Policies and Procedures.
  • Drive operational excellence within the GQ organization based in Hyderabad by building an organization aligned to the Global Quality culture.
  • Partner with GQ Leadership Team to develop the People Strategy for Hyderabad and effectively recruit, manage, develop, evaluate, reward, and retain the GQ organization in Hyderabad, resulting in an increasing level of capabilities.
  • Create, maintain, improve, and innovate processes to increase productivity and quality for the quality management system.
  • Collaborate with remote teams across different time zones and be flexible with availability.
  • Ensure seamless communication and collaboration between the center and colleagues located at other sites.
  • Manage the GQ Hyderabad budget to meet financial objectives.

Qualifications & Experience

  • Graduate degree
  • Minimum of 16 years experience in quality organizations, experience managing a global capabilities organization is preferred
  • Minimum of 10 years experience in managing people and growing teams
  • Experience with leading quality systems such as product complaints, document management, CAPA, and/or computer systems validation
  • Demonstrated proficiency in interpretation of FDA and EMA cGMP regulations and understanding of quality risk management (ICH Q9) concepts
  • Familiarity with the drug development process from discovery through to regulatory filing and approval of drug applications as well as commercial manufacturing processes
  • Demonstrated ability to operate and lead in a global matrix organization, building successful working relationships and effective stakeholder management in an environment with multiple lines of authority and competing needs
  • Demonstrated ability to interact successfully with senior business partners both internal and external to the company
  • Successful demonstration of compliance leadership effectiveness in quality assurance and compliance in a global regulatory environment
  • Demonstrated success as a strong team leader who uses past supervisory experience to develop departmental staff through effective feedback and coaching
  • Fluent in English, with proven professional working proficiency in English for reading, writing, and speaking, including the ability to deliver clear and articulate presentations

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