Sales Team Lead
4 weeks ago
Job Summary
We are seeking a highly motivated and results-driven Sales Team Lead to join our team at Kaarlo Training & HR Solutions Pvt. Ltd. as a Telesales Executive. The ideal candidate will have a proven track record in achieving sales targets, strong leadership and team management skills, and excellent communication and interpersonal skills.
Key Responsibilities
- Manage the day-to-day activities of the team and monitor their performance.
- Guide and coach tele-callers to achieve and improve their performance.
- Set goals for the team and provide regular feedback and coaching on sales practices.
- Empower team members by enhancing their confidence, product knowledge, and communication skills.
- Ensure the team meets daily sales targets.
- Build and scale the sales team as required.
- Motivate the team to achieve both team and organizational goals.
- Develop and implement timelines to achieve targets.
- Conduct or facilitate training sessions to maximize the potential of team members.
Requirements
- Outbound Calls: Make daily outbound calls to potential customers from provided leads to sell life insurance products.
- Product Knowledge: Explain various life insurance plans, policies, and benefits to customers clearly and concisely.
- Customer Needs Analysis: Understand customer needs and recommend the most suitable life insurance plans.
- Sales Target Achievement: Meet and exceed monthly/quarterly sales targets by closing sales and cross-selling/up-selling insurance products.
- Follow-ups: Handle customer inquiries and follow up on leads consistently until closure.
- CRM Management: Record all customer interactions in CRM software, ensuring up-to-date and accurate information.
- Handling Objections: Address customer queries, objections, and concerns regarding products and help them make informed decisions.
- Compliance: Adhere to company policies and legal guidelines when discussing insurance products and services with customers.
- Renewals & Customer Retention: Assist with policy renewals and ensure high levels of customer satisfaction and retention.
Required Skills
- Strong communication and interpersonal skills.
- Persuasive with good negotiation skills.
- Ability to understand and explain complex insurance products.
- Results-driven with the ability to meet sales targets.
- Familiarity with customer relationship management (CRM) tools.
- Good problem-solving skills and a customer-centric approach.
- Resilience and ability to handle rejection.
Benefits
Career growth opportunities at Kaarlo Training & HR Solutions Pvt. Ltd.
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