Head of E-Channel Training
4 days ago
As the Head of E-Channel Training, you will be responsible for leading our training function, driving process improvement initiatives, and ensuring the highest quality standards across all transactions.
About the Company:We are a leading brand's virtual-focused channel, offering a unique opportunity to work with a dynamic team and make a real impact on our business.
Key Responsibilities:- Develop the Operating model and infrastructure for all training and development programs, establishing standardized methods for delivery, evaluation, measurement, performance, and reporting
- Build and maintain stakeholder relationships that align training delivery with operational success, utilizing multiple channels and tools to support a broad array of learners and learning objectives
- 10-12 years of experience in BPO/KPO with team handling experience, call centre experience is a must
- Proven track record in process improvement and driving productivity, strong stakeholder management problem-solving and multi-tasking skills
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Gm - Capability And Training Head
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Plant Head
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Channel Sales Director
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Retail Training Head
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Mumbai, Maharashtra, India The Sleep Company Full timeJob Summary: The Retail Training Head will be responsible for overseeing the training and development of retail staff across all store locations. This role will focus on creating and executing a comprehensive training strategy to enhance sales, customer service, operational efficiency, and leadership skills. The individual will lead a team of trainers and...
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Retail Training Head
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Mumbai, Maharashtra, India The Sleep Company Full timeJob Summary: The Retail Training Head will be responsible for overseeing the training and development of retail staff across all store locations. This role will focus on creating and executing a comprehensive training strategy to enhance sales, customer service, operational efficiency, and leadership skills. The individual will lead a team of trainers and...
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Livspace - Regional Head - Channel Sales
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Head Training and Development
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Mumbai, Maharashtra, India T&M Services Consulting Pvt Ltd Full timeWe are a dynamic insurance company in India, seeking a talented individual to join our team as a Sales Channels and Partnership Development Head. In this role, you will be responsible for driving sales growth through effective channel partnerships, identifying new business opportunities, and developing strategies to capitalize on them.You will work closely...