
Clinical Application Specialist
23 hours ago
This is a challenging role that allows you to share your clinical expertise and technical knowledge with healthcare professionals who use medical devices.
Key Responsibilities:
- Design and deliver comprehensive training programs for healthcare professionals on the safe and effective use of medical devices and software applications.
- Conduct hands-on training sessions, provide device demonstrations, and create user guides and presentations to support learning.
- Collaborate with cross-functional teams to address clinical issues, gather feedback, and develop solutions.
- Stay up-to-date on the latest medical trends, protocols, and advancements in relevant fields.
- Assist in pre-sales and post-sales support by showcasing product benefits and resolving clinical queries.
- Offer on-site or remote troubleshooting support during device operation in clinical environments.
- Maintain strong relationships with customers to ensure satisfaction and retention.
- Work closely with sales, marketing, and product teams to align clinical application strategies with business objectives.
- Participate in product launches, conferences, and workshops to represent the clinical application perspective.
- Develop reports on customer feedback, clinical application challenges, and training outcomes.
Qualifications and Skills:
- Education: Bachelor's degree in Nursing, Biomedical Engineering, Life Sciences, or related fields.
- Experience: 2+ years in a clinical setting or similar role involving medical device training and application.
- Experience in ICU, OR, or other specialized medical fields is highly desirable.
- Familiarity with medical devices such as ventilators, monitoring systems, infusion pumps, or diagnostic tools.
- Basic understanding of healthcare IT systems is beneficial.
- Excellent communication, presentation, and problem-solving skills.
- A customer-focused attitude with strong relationship-building abilities.
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