IT Transition Specialist

2 days ago

Bengaluru, Karnataka, India beBeeTransition Full time ₹ 1,50,00,000 - ₹ 3,00,00,000

Microland seeks a Transition Solutions Leader for designing and executing transition strategies for large-scale, multi-tower service transitions across IT infrastructure, cloud, applications, network, and security services.

Your expertise will drive seamless transitions by ensuring effective collaboration across internal teams and stakeholders, while managing risks and delivering high-value solutions for clients.

You will be the key architect in the pre-sales phase and play an instrumental role in defining transformation roadmaps, governance models, and ensuring the smooth delivery of complex transition projects.

This role demands a strong balance of technical acumen, project management, and stakeholder engagement skills to deliver optimal results in dynamic, multi-vendor environments.

Key Responsibilities:

Solution Design & Transition Strategy

  • Develop comprehensive end-to-end transition approaches and plans for multi-tower opportunities spanning infrastructure, applications, cloud, security, network, and workplace services.
  • Define transition and transformation roadmaps that align with client business objectives and SLAs.
  • Assess current state architectures and design transition models tailored to customer requirements.
  • Identify risks and propose mitigation strategies through a structured governance framework to ensure a seamless transition.
  • Ensure the seamless integration of service management processes across the various service towers.

Pre-Sales Support

  • Own the multi-tower transition solutioning for RFPs, RFIs, and proactive proposals.
  • Collaborate with finance teams to define transition effort estimates, pricing models, and costing frameworks.
  • Partner with delivery teams to craft compelling transition and transformation value propositions.
  • Present transition solutions to clients, showcasing strategic impact, risk management, and benefits.

Stakeholder Management & Governance

  • Collaborate with service delivery, sales, and technology teams to ensure alignment across multiple service towers and smooth execution of transition plans.
  • Establish governance models, escalation mechanisms, and transition KPIs to ensure effective monitoring and execution.
  • Ensure strong stakeholder engagement at all levels, from project initiation to post-transition support.

Required Skills & Qualifications:

  • 12+ years of experience in transition solutions design within IT infrastructure, cloud, network, and workplace services.
  • In-depth expertise in ITIL methodologies for service management and governance frameworks.
  • Strong knowledge of governance models, KPI tracking, and financial modeling for IT transition projects.
  • Exceptional stakeholder management skills, including excellent communication, negotiation, and presentation abilities.
  • Proven experience working in multi-vendor ecosystems and managing large-scale IT infrastructure transitions.

Preferred Qualifications:

  • Bachelor's degree in Computer Science, Information Technology, or a related field.
  • Certifications in ITIL, TOGAF, or other relevant IT transition and service management frameworks are a plus.

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