ServiceNow Architect

5 days ago


Hyderabad, Telangana, India NAKS Digital Consulting Full time
Job Title: ServiceNow Architect - Digital Transformation Specialist

About NAKS Digital Consulting
NAKS Digital Consulting is a renowned IT consulting firm specializing in digital transformation solutions. We empower businesses to achieve operational excellence by leveraging cutting-edge technology.

Job Description:
We are seeking a seasoned ServiceNow Architect to join our team of experts. As a key member, you will be responsible for designing and implementing robust ServiceNow solutions that meet our clients' complex business needs.

Key Responsibilities:
- Develop and maintain the overall architecture of ServiceNow implementations, ensuring alignment with industry best practices and business requirements.
- Provide strategic recommendations and technical guidance to clients and team members, fostering a culture of innovation and collaboration.
- Create technical solutions, including workflows, integrations, and custom applications, utilizing deep knowledge of ServiceNow solutions and ITIL processes.
- Develop system documentation, including process flows, design documents, and implementation guides, to ensure seamless project delivery and knowledge sharing.
- Work closely with stakeholders, developers, and other team members to guarantee successful project outcomes, prioritizing effective communication and problem-solving skills.

Requirements:
- Proven experience in designing and implementing ServiceNow solutions in an enterprise environment, with a strong understanding of ITIL processes and industry standards.
- Preferred certifications include ServiceNow Certified System Administrator (CSA), Certified Implementation Specialist (CIS-ITSM), and Certified Application Developer (CAD).
- Excellent communication and analytical skills, with the ability to manage multiple projects and priorities, ensuring timely delivery and stakeholder satisfaction.
- Experience with integrating ServiceNow with other applications and systems, as well as proficiency in creating technical documentation and diagrams.

What We Offer:
A collaborative work environment, opportunities for growth and professional development, and a chance to make a meaningful impact on our clients' success.

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