Data Privacy and Security Expert
3 weeks ago
We are seeking a seasoned Data Privacy and Security Expert to join our global customer success organization as a Professional Services Consultant. In this role, you will lead post-sales customer engagements for Securiti, ensuring maximum value for our customers from our product offerings.
Key Responsibilities:
- Drive post-sales engagements with customers, covering customer onboarding, implementation projects, and advocacy.
- Develop and execute customer success plans that map customer requirements, success criteria, project plans, and milestones/issues tracking to a streamlined and efficient onboarding process.
- Balance sales acumen for customer relationship management with deep technical skills in areas such as Data Privacy and Security, SQL/NoSQL databases, Linux and Bash scripting, and Cloud Platforms.
- Combine implementation project management with managing customer engagement programs, including operational metrics, time reporting, service profitability, and customer success metrics.
- Interface with engineering and product management to provide a feedback loop that includes repeatable IP in the form of implementation tools, customer insights, and quality improvements.
- Interface with sales and marketing for smooth transition from pre-sales to post-sales, ensuring customer lifecycle continuity.
Experience and Skills:
- Minimum of a Bachelor's Degree in a technical field with 7+ years of work experience as a professional services consultant or related technical engineering field.
- Hands-on experience with key technologies such as Data Privacy and Security, SQL/NoSQL databases, Linux and Bash scripting, and Cloud Platforms.
- Demonstrated success with solution design and implementation across complex technology stacks.
- Demonstrated depth in project management and PMO aspects, such as task tracking and dependencies, milestones/issues tracking, project risk mitigation, time tracking, and project profitability.
- Proficiency in one or more Project and Customer Success Management systems.
- Strong presence with excellent communication and leadership skills, and a proven track record of collaborative success with customers, vendors, staff, and internal business partners.
About Us:
Securiti is an innovation leader in Autonomous Data Intelligence, Governance, Privacy, and Protection. We aim to enable organizations to safely harness the incredible power of data and the cloud by controlling complex security, compliance, and privacy risks. Our foundation in AI-powered sensitive data intelligence and our team's expertise in developing and deploying market-leading CASB & DLP technology enable us to create a platform that leverages robotic automation and workflows to solve complex privacy, data, and security business challenges. Our platform provides granular insights into structured and unstructured data, enabling organizations to collaborate, monitor risk, control access, and protect sensitive data at a petabyte scale in minutes. Our ease of use, quick deployment, and customizability make us an attractive choice for companies seeking to address their challenges in data and security management.
- Up to 30% travel required.
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