Quality Assurance Lead
3 weeks ago
The ideal candidate will be a strategic thinker who drives quality excellence through process audits, performance metrics, and collaborative feedback.
Responsibilities
- Develop and implement quality standards, customer service protocols, and production best practices
- Proactively identify and mitigate quality risks through root cause analysis and preventive action
- Conduct thorough quality audits, compiling detailed reports on findings and recommendations
- Foster a high-performing team through coaching, mentoring, training, and performance evaluations
Requirements
- Bachelor's degree or equivalent experience in Engineering
- 5+ years' experience in quality assurance or a related field
- Excellent organizational skills, attention to detail, and analytical mindset
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