Lead Solutions Architect

3 weeks ago


Bengaluru, Karnataka, India Whatfix Full time
About Whatfix

Whatfix is the #1 Digital Adoption Platform (DAP) for Enterprises, revolutionizing the way Learning, Training, and Application Support content is consumed. We empower large enterprises to accelerate product adoption and reduce support & training efforts by providing contextual and step-by-step guidance inside any web application at the exact time a task is being performed.

Job Description

We are seeking a highly skilled Lead Solutions Engineer to join our team in Bengaluru, India. As a key member of our Solutions Engineering team, you will be responsible for conceiving, designing, and delivering innovative solutions that meet the needs of our customers.

Key Responsibilities:

  • Collaborate with cross-functional teams to develop and implement a comprehensive Solution R&D strategy aligned with the company's goals and objectives.
  • Research customer needs related to digital adoption of business processes and design & develop product features.
  • Implement integrations with other software systems and optimize related to performance, security, and data integrity.
  • Lead and manage multiple projects concurrently, defining project goals, timelines, and resource requirements.
  • Provide technical leadership and guidance to a team of Solution engineers, fostering a collaborative and innovative work environment.
  • Drive innovation by conceptualizing and developing new Solution products, technologies, or processes.
  • Stay abreast of emerging technologies, industry trends, and competitive landscape, evaluating new technologies and making recommendations for adoption.

Requirements:

  • Bachelor's or Master's Degree in Computer Science, Computer Engineering, or related field.
  • Solid technical background with understanding and/or hands-on experience in software development and web technologies.
  • Excellent communication, collaboration, and mentoring skills.
  • Ability to work independently and as part of a team.
  • 7+ years of experience in developing and delivering solutions, with experience related to SAAS solution development preferred.

What You'll Get:

  • A dynamic and innovative work environment.
  • Opportunities for professional growth and development.
  • A competitive salary and benefits package.

Work Location: Bengaluru
Work Mode: 5 days of work from the office
Work Timings: 1PM - 10PM IST (EMEA Shift)



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