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Premier Support Professional
2 weeks ago
We are seeking an experienced professional to join our team as a key support role. The ideal candidate will possess exceptional knowledge of banking products, systems, and processes.
Key Responsibilities- Provide high-quality support to Relationship Managers in achieving their income plans.
- Build extensive knowledge of HSBC systems and procedures to handle client needs.
- Proactively help identify opportunities to improve process efficiencies.
- Sensitively redirect clients to the most effective and efficient channel.
- Graduation with 2 to 5 years of experience.
- Holistic understanding of Branch Operations and Processes.
- Sound understanding of customer service requirements.
HSBC offers a competitive salary and benefits package, as well as opportunities for career growth and development.
Work EnvironmentOur workplace is inclusive and diverse, with a culture that values continuous professional development and flexible working arrangements.
