Email Marketing Project Coordinator

11 hours ago

Mangalore, Karnataka, India beBeeDigital Full time ₹ 8,00,000 - ₹ 11,00,000

About this Role

This individual will be responsible for the day-to-day coordination and smooth operation of projects related to email marketing, including build, QA, deployment, and analytics tracking.

The job requires understanding how all the pieces come together and ensuring everything is accomplished on deadline. It's a fully remote position.

Responsibilities:

  • Coordinating with developers and client contacts to oversee development and deployment of emails through Salesforce Marketing Cloud
  • Performing QA testing to ensure email content renders well across email clients, email content and links match the client submission, and content is proofed and error-free
  • Coordinating with client contacts to secure approval of emails, and addressing any edits that may be needed
  • Scheduling emails through Salesforce Marketing Cloud
  • Guiding clients on account protocols and clearly answering questions (e.g., regarding use of proper email templates)
  • Processing and uploading distribution lists
  • Pulling metrics reports from Salesforce Marketing Cloud and sharing them with clients
  • Assisting with additional email marketing projects, such as quarterly benchmark reports or template builds
  • Identifying potential roadblocks or delays with projects and clients to ensure things run smoothly
  • Assisting in breaking out project tasks and rearranging them as needed to help ensure deadlines are met
  • Identifying opportunities for process improvements and implementing them
  • Identifying trends in client campaigns for reporting and suggesting opportunities for improvement (editorial and technical)

Qualifications:

  • Minimum 5 - 7 years of experience as a Senior Digital Project Manager or similar skill set
  • Familiarity with Salesforce Marketing Cloud (a plus)
  • Experience working in a client-facing environment; specifically, at an agency
  • Ability to work with a high degree of independence and ownership in a geographically distributed team consisting of other developers and project management resources
  • Ability to deliver in a fast-paced environment with a high degree of accuracy
  • Excellent written and verbal communication skills and availability to support business hours in the US East Coast time zone
  • Advanced English level
  • Experience in working in an onsite/offshore delivery model is highly preferred

This role offers the opportunity to work independently and make a significant impact on our email marketing efforts.

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