Customer Service Professional

About the RoleThe Customer Service Professional will be responsible for providing administrative support and handling customer inquiries.Key Duties and ResponsibilitiesAdministrative tasks including adjusting customer accounts and sending mass customer communicationsHandling customer inquiries and resolving issuesCoordinating with internal teams to ensure...

Job SummaryWe are seeking a highly skilled Customer Service Professional to manage inbound calls and deliver exceptional customer service. The ideal candidate should possess excellent communication skills, a customer-centric approach, and the ability to handle queries efficiently.The role requires prompt resolution of customer concerns while maintaining a...

Job DescriptionWe are seeking a skilled Customer Service Representative to join our team at EXL IT service management. As an Insurance Claims Associate, you will be responsible for handling inbound and outbound calls from customers, providing exceptional customer service for claims and policy administration.Key Responsibilities:Handle inbound and outbound...

About the RoleThis is an exciting opportunity to join Wipro's O2C Transactional Accounting Services team as a Customer Service Professional. As a key member of our team, you will be responsible for delivering excellent customer service through effective diagnosis and troubleshooting of client queries.Main Responsibilities:Provide product support and...

Job Description:As a key member of our team, the successful candidate will be responsible for administering customer accounts and sending mass customer communications. This role also involves adjusting customer accounts and ensuring that all customers receive excellent service.

Job OverviewAt EXL IT Service Management, we're committed to delivering exceptional customer experiences through our innovative IT service management solutions.Job Title: Assistant Manager - Customer ServiceJob Summary:The Assistant Manager will play a critical role in ensuring our customers receive world-class service and support. As a member of our...

We are seeking a highly skilled Senior Process Analyst to join our Gallagher Service Center LLP team. As the primary point of contact for our US onshore branch, you will be responsible for providing comprehensive support to ensure smooth policy lifecycle services.The successful candidate will have a strong understanding of US Health Insurance regulatory...

Key ResponsibilitiesWe Are Seeking An Experienced Business Operations Manager To Join Our Team At EXL IT Service Management. The Role Involves Providing Exceptional Customer Service And Ensuring Seamless Communication With Clients. Key Responsibilities Include:1. Developing And Implementing Business Strategies That Drive Growth And Innovation2. Managing...

We are seeking a highly skilled Customer Support Email Representative to join our team. The ideal candidate will have excellent written communication skills, problem-solving abilities, and a customer-first mindset. If you are passionate about delivering high-quality support and assistance, we encourage you to apply.Job DescriptionRespond to customer...

Job SummaryWe are seeking an Executive Leadership professional to join our team at EXL IT service management.This is an exciting opportunity to lead and manage process transactions, drive business growth, and improve operational efficiency.Responsibilities:Manage process transactions in accordance with Desktop proceduresMeet or exceed assigned targets in...

The key objective of this position is to provide expert technical guidance on the implementation of SDH, DWDM, and MPLS-TP based services on Tata Communication Global Enterprise network. This role will serve as a technical authority in deriving implementation guidelines for projects, while also being responsible for provisioning new services, performing...

Job OverviewWe are seeking a highly skilled Senior Customer Service Operations Manager to join our team at EXL IT service management.In this role, you will be responsible for leading a team of customer service representatives and developing and implementing customer service policies that drive exceptional results.The ideal candidate will have a strong...

Job DescriptionDuties and Responsibilities:Help manage current customer accounts.Deal with a high volume of inbound and outbound phone calls.Maintain relationships with carriers and customers.Provide exceptional customer service to customers and carriers.Solve customer and carrier problems and help resolve issues.Provide shipment quotes for customers and set...

Job DescriptionAbout EXL IT Service ManagementWe are a leading provider of IT service management solutions, dedicated to delivering exceptional customer experiences.Job Summary:The Assistant Manager will be responsible for managing a team of customer service representatives, developing and implementing customer service policies, meeting call center targets,...

Role: Professional Services Ops SpecialistWe are looking for a Professional Services Analyst to support the operational and analytical needs of our Professional Services and Customer Success teams. This role requires a data-driven, detail-oriented professional with experience in professional services operations within a SaaS company, project management, and...

As a Customer Service Specialist at IGT Solutions, you will be the first point of contact for our customers, providing assistance and resolving their inquiries promptly and professionally.Your primary focus will be to ensure customer satisfaction, build positive relationships, and maintain a high level of service quality. You will respond to calls from...

Job DescriptionWe are seeking an experienced Retail Sales Professional or Customer Service Expert to join our team at The Sleep Company's Experience Centre in Pune.As a key member of our team, you will be responsible for delivering excellent customer service, responding to customer complaints, and creating business strategies to attract new customers.

Role: Professional Services Ops SpecialistWe are looking for a Professional Services Analyst to support the operational and analytical needs of our Professional Services and Customer Success teams. This role requires a data-driven, detail-oriented professional with experience in professional services operations within a SaaS company, project management, and...

Role: Professional Services Ops Specialist We are looking for a Professional Services Analyst to support the operational and analytical needs of our Professional Services and Customer Success teams. This role requires a data-driven, detail-oriented professional with experience in professional services operations within a SaaS company, project management, and...

Job Summary:We are seeking an Administrative Support Professional to join our team in Pune, India. As an Executive Assistant - Customer Relations, you will play a key role in ensuring the smooth operation of our customer service processes.Key Responsibilities:Provide administrative support to customer service teamsUndertake basic administrative tasks,...