Retail Solutions Implementation Specialist

4 days ago


Hyderabad, Telangana, India Microsoft Full time

Job Summary

A Retail Solutions Implementation Specialist at Microsoft is responsible for delivering and optimizing Dynamics 365 Retail solutions to clients. This role involves leading and participating in the implementation of Dynamics 365 Retail module, ensuring alignment with client business processes.

Main Responsibilities:

  • Retail Module Implementation: Collaborate with clients to understand their retail business processes and identify areas for improvement. Lead and participate in the implementation of Dynamics 365 Retail module, ensuring alignment with client business processes.
  • Business Process Optimization: Work closely with clients to understand their retail business processes and identify opportunities for improvement. Develop and implement process improvements that align with client goals and objectives.
  • Configuration and Customization: Configure Dynamics 365 Retail functionalities based on client requirements and collaborate with development teams for any necessary customizations. Ensure that all configurations and customizations meet client specifications and quality standards.
  • End-User Training: Develop and deliver training programs for end-users on Dynamics 365 Retail functionalities and provide ongoing support and guidance. Ensure that end-users have the necessary skills and knowledge to effectively use Dynamics 365 Retail.
  • Quality Assurance: Conduct thorough testing of Dynamics 365 Retail configurations and customizations to ensure that they meet client specifications and quality standards.
  • Client Relationship Management: Establish and maintain strong relationships with clients, understanding their needs and ensuring client satisfaction. Collaborate with cross-functional teams to deliver high-quality solutions that meet client expectations.

About Microsoft:

At Microsoft, we are committed to empowering every person and organization on the planet to achieve more. We believe that our employees are our greatest asset and are dedicated to providing a work environment that fosters growth, innovation, and collaboration.

Estimated Salary Range: $120,000 - $180,000 per year, depending on location and experience.



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