Production Operations Manager

2 weeks ago

Bengaluru, Karnataka, India beBeeOperations Full time ₹ 8,00,000 - ₹ 12,00,000
Job Description

The primary responsibility of this role is to manage the production process from start to finish. This includes validating deliverables and delivery methods, providing customer service, troubleshooting user/tool issues, and working on ad-hoc production projects.

The associate will work closely with the lead production team to assist in day-to-day activities, perform administrative tasks, and learn the role of a production lead. They will be responsible for coordinating product deliveries and deadlines between related product lines based in and outside of the USA.

Additionally, the associate will provide internal customers with support as needed, proactively work with analyst teams to ensure operational processes meet established metric fulfillment targets, and maintain customer focus while working in a fast-paced data-driven environment.

They will also receive and resolve customer issues and inquiries, undertake administrative tasks or projects as specified by their manager, and offer ideas to contribute in other ways during downtime.

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