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Customer Service Representative
3 weeks ago
At IGT Solutions, we're committed to delivering exceptional customer experiences. As a Process Associate, you'll play a crucial role in our Contact Center team.
About the RoleWe're seeking an individual who can provide top-notch customer service via phone calls, email, and social media. You'll be responsible for managing customer requests, handling queries about new reservations, changes to existing bookings, and other services.
Key Responsibilities- Deliver exemplary customer service via phone calls, email, and social media
- Manage customer requests and handle queries about new reservations and changes to existing bookings
To succeed in this role, you'll need:
- 0-3 years of experience in customer-facing roles
- A Graduate degree
IGT Solutions is a next-gen customer experience company that simplifies complex customer interactions while delivering seamless experiences. We provide integrated BPM, Technology, and Digital Services solutions for clients across industries.