Cloud Operations Specialist

4 weeks ago

Gurgaon, Haryana, India BYD Full time

Job Summary

BYD is seeking a highly skilled Cloud Operations Engineer to join our team. The ideal candidate will have a minimum of 5 years of experience in cloud system operation and maintenance, with a high level of professional expertise.

Key Responsibilities

  • Responsible for daily operation and maintenance of cloud services in the Indian data center, including participation in oncall duties when necessary, promptly responding to and resolving system issues.
  • Demonstrates proficiency in English listening, speaking, reading, and writing, with effective communication skills in English, enabling smooth work-related communication and reporting.
  • Actively coordinates with R&D team members to quickly resolve live service issues, ensuring the consistent and reliable operation of cloud services.
  • Oversees online releases and changes, monitors service status, and implements disaster recovery and data backup strategies to ensure high system availability.
  • Performs regular, comprehensive analysis of online issues, generates analysis reports, and follows up on incident resolutions to enhance system stability, availability, and performance.
  • Summarizes issues and experiences encountered in maintenance work, builds and maintains a knowledge base to provide valuable references and support for the team.
  • Possesses strong logical thinking and business acumen to quickly understand customer complaints and proactively drive issue resolution to improve customer satisfaction.
  • Assists developers in troubleshooting online service issues, participates in developing emergency response plans, and engages in emergency drills to ensure system reliability and security.

Requirements

  • A minimum of 5 years of experience in cloud system operation and maintenance, with a high level of professional expertise.
  • Proficient in Linux operating systems, with experience in writing shell and Python scripts. Development experience is required to meet daily maintenance needs; proficiency in Java, C, C++, or Go is advantageous.
  • Familiar with the usage and principles of Docker and Kubernetes, capable of quickly identifying network issues in a live environment.
  • Experienced in common open source monitoring tools such as ELK, Prometheus, Grafana, and Zabbix, and able to resolve common issues associated with these components.
  • Skilled in troubleshooting and optimizing distributed middleware, including Spring Boot, Spring Cloud, MQ, Redis, Dubbo, Netty, Nacos, Kafka, and RocketMQ.
  • Proficient in microservices architecture, including service governance, distributed tracing, and distributed transaction management.
  • Well-versed in MySQL and PostgreSQL databases, with practical experience in daily operations such as backup, recovery, and optimization.
  • Experienced with cloud platforms such as GCP, Huawei Cloud, Alibaba Cloud, Tencent Cloud, and AWS.
  • Displays a strong sense of responsibility, proactive work attitude, excellent communication and coordination skills, and team spirit, along with a keen awareness of security risks.

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