Senior Cloud Reliability Expert

3 days ago

Bareilly, Uttar Pradesh, India beBeeSite Full time ₹ 2,00,00,000 - ₹ 2,50,00,000

As a Senior Site Reliability Engineer, you will own availability, latency, and performance for our SaaS application on Azure. You will define and enforce reliability standards, lead high-impact projects, mentor engineers, and eliminate toil at scale.

Key Responsibilities
  • SLIs/SLOs & contracts: Define customer-centric SLIs/SLOs for Tier-0/Tier-1 services. Publish, review quarterly, and align teams to them.
  • Error budgeting: Run the error-budget policy with multi-window, multi-burn-rate alerts; clear runbooks and paging thresholds. Gate changes by budget status (freeze/relax rules) wired into CI/CD.
  • SLO/EB dashboards: Maintain SLO/EB dashboards (Azure Monitor, Grafana/Prometheus, App Insights). Run weekly SLO reviews with engineering/product.
  • Incident leadership: Lead SEV1/SEV2 incidents without drama. Own comms, run blameless postmortems, and make corrective actions stick.
  • Reliability in AKS: Engineer reliability in AKS at scale. Harden clusters (network, identity, policy), optimize node/pod density, ingress (AGIC/Nginx); mesh optional.
  • Observability: Ensure observability that works. Metrics/traces/logs with Azure Monitor/App Insights, Log Analytics, Prometheus/Grafana, OpenTelemetry. Alert on symptoms, not noise.
  • IaC & automation: Implement IaC & policy using Terraform/Bicep modules, GitOps (Flux/Argo), policy-as-code (Azure Policy/OPA Gatekeeper). No snowflakes.
  • CI/CD reliability: Ensure CI/CD reliability with Azure DevOps/GitHub Actions, canary/blue-green, progressive delivery, auto-rollback, Key Vault-backed secrets.
  • Capacity & performance: Manage capacity & performance through load testing, right-sizing, autoscaling; partner with FinOps to reduce spend without hurting SLOs.
  • Disaster recovery: Design DR that you can trust. Define RTO/RPO, test backups/restore, run game days/chaos drills, validate ASR and multi-region failover.
  • Security: Ensure secure by default practices. Entra ID (Azure AD), managed identities, Key Vault rotation, VNets/NSGs/Private Link, shift-left checks in CI.
  • Toil reduction: Reduce toil through automation of recurring ops, build self-service runbooks/chatops, publish golden paths for product teams.
  • Customer escalations: Be the technical owner on calls; communicate tradeoffs and recovery plans with authority.
  • Documentation: Document architectures, runbooks, postmortems, SLIs/SLOs—kept current and discoverable.
Requirements
  • Bachelor's in Computer Science/Engineering (or equivalent experience).
  • 12+ years in production operations/platform/SRE, including 5+ years on Azure.
  • PostgreSQL: Deep operational expertise incl. HA/DR, logical/physical replication, performance tuning, autovacuum strategy, partitioning, backup/restore testing, and connection pooling.
  • Azure core services: AKS, Front Door/App Gateway, API Management, VNets/NSGs/Private Link, Storage, Key Vault, Redis, Service Bus/Event Hubs.
  • Observability: Azure Monitor/App Insights, Log Analytics, Prometheus/Grafana; SLO design and error-budget operations.
  • IaC/automation: Terraform and/or Bicep; PowerShell and Python; GitOps (Flux/Argo). Pipelines in Azure DevOps or GitHub Actions.
  • Proven incident leadership at scale, blameless postmortems, and SLO/error-budget governance with change gating.
  • Mentorship and crisp written/verbal communication.

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