Creative Director

4 weeks ago

Delhi, Delhi, India Boston Consulting Group Full time
ROLE OVERVIEW

We are seeking a highly skilled and experienced Creative Manager to lead our creative team in New Delhi, India and drive high-impact and strategically aligned creative projects. The ideal candidate will possess a blend of creative prowess, strategic thinking, and strong leadership skills to elevate our brand and lead our teams to ensure high quality creative outputs, consistently.


KEY RESPONSIBILITIES

You will be responsible for driving inspiration, creative quality, and delivering on client expectations on projects. You will develop and implement creative solutions and approaches in various creative projects, overseeing them to completion, while growing the next wave of creative leaders in Design Studios.


You will be responsible for fostering and inspiring a strong culture of collaboration, innovation, and creative excellence within the team. This includes:

  • Developing concepts to improve the quality of production and implementing new globally consistent standards.
  • Managing and continuously developing underlying teams, high-performers, and low performers.
  • Engaging with DS leadership on the future vision, external business trends, and team requirements.

You will be skilled as a hands-on creative, able to direct a creative vision, with a strong working knowledge of design and creative fundamentals. You will have a passion for new trends, platforms, technologies, experiences, and media, and be able to define and maintain high-quality deliverables and other service levels across teams.


This includes:

  • Establishing and monitoring service levels to ensure consistent, on-time delivery of high-quality projects to support our client teams.
  • Developing and maintaining feedback from clients and team members to ensure the quality of deliverables.
  • Ensuring periodic review and reporting against KPIs and other performance metrics for both internal and outsourced services.
  • Developing concepts to improve the quality of all creative concepts, content, and product deliverables from the regional level to align with globally consistent standards.

You will be able to establish rich and engaging partnerships with the BCG Consulting Team, including:

  • Making effective presentations to clients and ensuring the highest quality levels in a multilingual, multinational environment.
  • Receiving regular feedback on services and ensuring effective communication and high satisfaction levels between DS and consultant teams.

You will enjoy managing internal and external resources and the overall vertical, including:

  • Hiring, training, and developing internal team members, regularly monitoring and communicating performance, and providing ongoing development and coaching.
  • Maintaining a high level of team engagement and motivating and coaching team members to be good service and people managers.
  • Ensuring smooth coordination between DS teams and consultant teams across offices.
  • Planning for appropriate resourcing and team structures to meet the evolving business needs.
  • Maintaining active communication and sharing best practices across all verticals.

Your strong interpersonal skills will enable you to maintain external professional relationships to ensure the ongoing availability of specialized expertise, gifted freelancers, and reputable studios and producers when their services are required.


REQUIREMENTS

To be successful in this role, you will need:

  • A bachelor's degree or similar in Design, Marketing, Advertising, or a related Creative field.
  • At least 10-14 years of relevant experience in a professional services environment or a design start-up or agency.
  • Strong management experience in design/creative teams.
  • Strong conceptual and design skills and experience in improving the conceptual, technical, and creative performance of teams.
  • Strong creative and problem-solving abilities to supplement project teams.
  • Excellent English language skills.

A career in design at BCG involves bringing deep strategic, user experience, and visual expertise into product development, helping to deliver breakthrough products that engage and inspire. We have extensive knowledge of design thinking and human-centered design, and are fluent in the latest technological innovation.


ADDITIONAL INFORMATION

We are Design Studios, an in-house creative agency comprised of diverse professionals creating best-in-class solutions for our clients. We are a global, multidisciplinary team of design strategists, creative leaders, and digital experts. We craft powerful design stories for BCG to deliver inspiring solutions to our clients' challenges. As part of BCG, Design Studios partners with consultants and clients to shape our brand by elevating our work through the power of design. We offer guidance and orientation through a strategic and audience-centric approach, and apply design, technology, and media solutions to take BCG's achievements to the next level.


We are bold creative leaders, curious, innovative, and playful, while committed to delivering creative excellence. We recognize how to transform complex ideas into compelling stories and experiences, and how to activate new commercial opportunities at the intersection of business and design. We value innovation, co-creation, inspiration, and the business impact that design achieves. We believe in the art of the possible and in applying creative solutions to business challenges. We believe we can advance the world by conquering its complexity through a universal human language—design.

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