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Dynamics Platform Developer

3 weeks ago

Mumbai, Maharashtra, India beBeeCrm Full time
Job Title

We are seeking an experienced CRM Architect to design, develop, and integrate scalable CRM solutions using Dynamics 365 and the Power Platform.


Key Responsibilities

  1. Design and develop technical solutions in alignment with defined scope, cost, and timeline.

  2. Set up and integrate Voice/Telephony Omnichannel channels for Customer Service.

  3. Build and manage Logic Apps and SSIS-based data migration flows.

  4. Customize Dynamics 365 using Plugins, Custom APIs, Custom Workflows, and extensions.

  5. Collaborate with business analysts, developers, and architects to implement CRM solutions.

  6. Translate complex business requirements into technical architecture.

  7. Lead CRM projects end-to-end and mentor junior developers.

  8. Drive adherence to best practices in DevOps, unit testing, source control, and peer reviews.

  9. Communicate technical plans and updates effectively to internal and external stakeholders.

  10. Troubleshoot issues, perform root cause analysis, and ensure long-term fixes.

  11. Stay updated on Microsoft technologies and guide solution enhancements accordingly.