Technical Content Specialist

1 day ago

Vijayawada, Andhra Pradesh, India beBeeDocumentation Full time US$ 1,00,000 - US$ 1,40,000
Content Strategist

We craft compelling content that empowers customers to achieve their objectives. Our goal is to deliver high-quality, accurate, and easy-to-use technical documentation.

Key Responsibilities:
  • Develop customer-facing user content that sets industry standards.
  • Create a range of deliverables, including concepts, tasks, in-product content, installation instructions, illustrations, video scripts, course modules, and more.
  • Collaborate with key stakeholders and subject matter experts to understand and identify customer requirements and needs.
  • Analyze specifications and product descriptions to recommend the best documentation approach.
  • Stay up-to-date with customer experience through hands-on usage of cloud networking products.
  • Follow established style and process guidelines to ensure consistency and completeness.
Requirements:
  • Demonstrated ability to produce high-quality, accurate, and easy-to-use technical content, preferably for advanced software products.
  • 5+ years of experience producing technical content.
  • BA/BS in Technical Writing, English, Computer Science, or related degree or comparable experience.
  • Good understanding of technology concepts such as cloud computing, automation, networking, data centers, security, or other advanced software technology.
  • Ability to research complex technical concepts independently and collaboratively.
  • Familiarity with XML authoring, content management, and courseware development tools.
  • Strong problem-solving skills to make progress with less-than-complete information.
  • Excellent communication and collaboration skills.

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