
Career Opportunities: Transition Manager
1 day ago
We are seeking an experienced Transition Specialist to lead multiple transition projects from initiation to closure.
- Manage active transitions as assigned
- Act as the single point of contact (SPOC) for customers
- Support projects as the first escalation point for internal and customer issues
- Drive governance calls and meetings for internal and customer updates
The ideal candidate will possess strong leadership skills, excellent communication abilities, and a proven track record of successfully managing complex transition projects.
- Plan, conduct, and manage training for the transitions team
- Participate in or conduct assessments to gauge training needs
- Understand strategic business objectives and facilitate project scope definition
- Contribute to the creation and review of transition solutions
- Identify and define business cases; develop project plans and transition plans
- Combine process migration activities with IT implementation
- Optimize transition methodology to reduce time, costs, risks, and improve quality
- Responsible for risk management and driving process-specific business continuity planning
Candidates should have at least 10 years of experience in BPO/BPM, preferably with a Graduate/Postgraduate degree.
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