Finance Specialist

7 days ago

Bengaluru, Karnataka, India SAP Full time

About the Role:

The SAP Global Cash Collections Organization is seeking an experienced and service-oriented Finance Specialist to join our team. As a key member of our organization, you will be responsible for collecting accounts receivables from strategic customers and partners, while building strong customer relationships and driving timely settlement.

Key Responsibilities:

  • Support India strategic customers and partner accounts for collections and A/R issues.
  • Liaise with customers for collection of receivables and build strong customer relationships.
  • Independently investigate and monitor customer disputes and drive timely resolution.
  • Work closely with both internal sales & external customers to expedite the collection efforts.
  • Proactively have regular calls with customers to predict the invoice payment timelines.
  • Escalate to management team any problem that holds the collection process.
  • Update collection notes and reports as and when required and support Team Lead to prepare collection forecast.
  • Send out Dunning Letters, Final Demand letters as and when needed.
  • Support the training of new team members and participate in projects as required.
  • Monitor relevant EHF concession and termination cases closely and drive resolution.
  • Engage the 3rd party Collection agency when necessary.
  • Follow SAP processes and use application tools available in ISP.
  • Support Ad-hoc queries and contribute to projects at local, regional, and global level.
  • Prepare, participate, and drive AR review calls with Management, CFO and Sales.

Requirements:

  • Should be having a minimum of bachelor's degree in finance / Accounting
  • 5-7 years of experience including cash collections or related field
  • Experience in Accounting, Accounts receivables and related topics, preferably in a large enterprise
  • Good communications skills and should be fluent in English writing and speaking
  • Ability to work in an international environment and under work pressure
  • Quality focus and results driven attitude
  • Customer focus approach and response
  • Analytical capabilities and Problem solving skills
  • Experience in using SAP internal systems is recommended
  • Must be a well organized and self-started with 'can do' attitude

About SAP:

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

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