Transportation Team Manager

1 month ago


Bengaluru, Karnataka, India ATSPL - Karnataka Full time

About the Role

We are seeking a skilled Transportation Team Manager to join our team at ATSPL - Karnataka. As a key member of our transportation team, you will be responsible for overseeing the delivery process from delivery stations to customer addresses.

Key Responsibilities

  • Define, build, and execute the delivery process to ensure timely and efficient delivery of products to customers.
  • Ensure sufficient bandwidth in the territorial delivery team to manage peak time delivery.
  • Engage closely with the delivery team, developing and maintaining a highly motivated and performance-driven team.
  • Continuously improve the delivery process and attain a sustained level of delivery performance through process and training improvements.
  • Implement formal process control and process improvement mechanisms such as Kaizen.

Essential Skills

  • Strong leadership capabilities and people management skills.
  • Ability to work under pressure situations.
  • Good communication skills, with the ability to explain and communicate effectively with individuals and teams.
  • Strong bias for great customer service, with the ability to engage the team in developing their understanding of customer experience.
  • Analytical skills, with the ability to effectively analyze and interpret information.

Qualifications

  • Experience in an operational role.
  • Preferred qualifications include a Bachelor's degree.


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