
IT Operations Specialist
3 days ago
Job Overview:
We are seeking an experienced Jira Administrator to join our team. The ideal candidate will have a strong background in Jira administration, including experience with APIs, tool integration, and configuration management.
- Key Responsibilities:
- - Manage permissions, workflows, field configurations, screen schemes, and add-ons in Jira
- - Troubleshoot issues and support global teams
- - Maintain data quality and archive outdated projects
- - Lead the Jira Improvement Board and communicate changes effectively
- - Create, update, and maintain complex Jira workflows and configurations
- - Raise and manage technical queries with Atlassian support as needed
- - Upgrading/migration of Jira and Confluence versions, including rollout planning and staff enablement
- - Good experience in both Cloud/DC Jira
- - Have a good knowledge and understand the integrations between the Jira dc and Jira cloud
- - Active to check the security vulnerable and take necessary action
- - Connect with Atlassian if any queries required
- - Build the plugins if any requirement
- Must-Haves:
- - 3+ years of experience with Jira APIs, tool integration, and Jira Configuration Manager
- - Ability to create custom scripts in Jira to automate workflows and extend base functionality
- - Experience with Confluence administration and usage
- - Jira server maintenance and service management experience
- - Experience developing and deploying custom plugins for Jira
- Nice-to-Haves:
- - Strong understanding of Power BI, including backend data modelling and troubleshooting
- - Experience with Power Automate or similar automation tools
- - Excellent written and verbal communication skills
- - Proven ability to work independently and proactively in a fast-paced environment
- - Experience in Agile Scrum methodology
- - ITIL Certification
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