Director of Online Presence

5 days ago


Kozhikode, Kerala, India beBeeDigital Full time ₹ 10,00,000 - ₹ 15,00,000

Job Title: Digital Experience Manager

The Digital Experience Manager will lead our digital presence and drive online success. As a key member of the team, you will be responsible for overseeing the maintenance and development of our brand website.

Your primary focus will be on ensuring the quality, performance, and user experience of our website. You will manage a team of professionals to ensure timely execution of tasks and responsibilities.

  • Main Responsibilities:
  • Liaise with Design and Development teams to plan and implement projects.
  • Pitch improvements to the website and collaborate with stakeholders to implement changes.
  • Plan, implement, manage, monitor, and upgrade the client's website.
  • Respond to and troubleshoot all website issues.
  • Identify and respond to security breaches.
  • Conduct content audits to eliminate redundant information.
  • Plan communication aligned with the brand's strategy.
  • Ensure website quality and efficiency by conducting regular test plans.
  • Improve User Experience regularly.
  • Collaborate with teams and management to ensure alignment with brand strategy.
  • Analyse, strategize, and prepare monthly website performance reports.
  • Maintain tracker of updates on the website.
  • Ensure Client satisfaction & smooth communication.

Requirements:

  • Strong attention to design detail.
  • Understanding user behaviour and building user journey.
  • Awareness about Product Management & Best Practices.
  • Analytical mind and problem-solving attitude.
  • Working knowledge of web technologies.
  • Hands-on experience with CMS platforms (WordPress, Drupal, Sitecore, Shopify, Magento).
  • Experience using at least 1 e-commerce platform (eg: Shopify, Magento).
  • Agile Methodology for Project Management.
  • Google Analytics Power User.
  • Ability to adapt to new tools and software.
  • Good understanding of SEO.
  • Excellent communication skills.


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