Quality Assurance Lead

19 hours ago


Vellore, Tamil Nadu, India beBeeQuality Full time ₹ 20,00,000 - ₹ 25,00,000
Quality Assurance Professional

The Quality Assurance Professional is responsible for leading the quality assurance process across the production cycle, ensuring that products and services meet rigorous standards.

This role drives customer satisfaction initiatives, monitors performance indicators, and acts on feedback to support continuous improvement and maintain high standards of quality and service.

Key Responsibilities:

  • Develop and implement robust quality plans covering raw materials, purchased components, and finished products.
  • Coordinate third-party laboratory tests and issue certificates of quality to customers.
  • Oversee incoming material inspection and maintain lab equipment to support in-house testing capabilities.
  • Lead initiatives related to product standardization and certification under national and international standards.
  • Ensure compliance with ISO 9001 and other applicable certifications.
  • Establish and manage policies for documentation control and support external audits.
  • Implement CSAT monitoring processes and regularly report on CSAT scores.
  • Collaborate with cross-functional teams to address customer concerns and improve quality processes.
  • Analyze performance data and facilitate corrective and preventive actions based on data insights.
  • Identify quality-related training needs and develop staff competencies in quality assurance.
  • Evaluate product specifications and supplier compliance with quality standards.


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