Technical Exchange Specialist

5 days ago


Any Location, India Burgeon It Services Pvt Ltd Full time

About the Role

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The Burgeon It Services Pvt Ltd is seeking a highly skilled and experienced Microsoft Exchange Level 3 Engineer to join our team. As an Exchange Senior Engineer, you will be responsible for managing service outages, escalations, and providing guidance to other team members. You will also play a key role in training and upskilling team members to enhance their knowledge and expertise in Exchange Server administration and support.

Key Responsibilities

  • Design, implementation, maintenance, and support of an organization's Microsoft Exchange Server environment.
  • Ensure the reliability, availability, and security of email communication services.
  • Collaborate with other IT teams and stakeholders to deliver a seamless and efficient email and collaboration platform.

Mandatory Skills

  • Experience with hybrid Exchange environments, including Office 365 integration.
  • Knowledge of email archiving solutions Enterprise Vault, SMTP archiving etc.
  • Familiarity with email migration tools and strategies.
  • Experience with third-party email security solutions e.g., FireEye, DLP etc.
  • Vendor-specific certifications or training in Exchange Server technologies.
  • Experience in training and mentoring team members to enhance their knowledge and expertise.
  • In-depth knowledge of Exchange Server architecture, including high availability and disaster recovery.
  • Strong problem-solving skills and the ability to manage service outages and escalations independently.
  • Excellent communication skills and the ability to collaborate effectively with team members and stakeholders.


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