
Quality Assurance Professional
1 day ago
Job Summary
The role of Quality Assurance Specialist involves ensuring compliance with internal standards, regulatory requirements, and continuous improvement goals. This position requires executing quality assurance and surveillance activities across business functions.
Key Responsibilities:
- Conduct process audits, surveillance checks, and quality inspections
- Support root cause analysis and corrective/preventive action tracking
- Monitor and report quality metrics (e.g., compliance rate, defect trends)
- Maintain audit records and contribute to QMS documentation
- Collaborate with cross-functional teams to ensure process adherence
Dashboard Management
Ensure dashboards reflect real-time or periodic updates of QA and surveillance metrics. Gather data from multiple sources including Jira, ServiceNow, internal databases, and QA tools. Design, build, and maintain interactive KPI dashboards using tools like Power BI, Tableau, or Excel.
Data Collection & Analysis
Validate data accuracy and completeness before integration into dashboards. Analyze trends and anomalies in QA and surveillance performance. Track key metrics such as defect rates, test coverage, surveillance alerts, compliance adherence, and resolution times.
Generate weekly/monthly reports and executive summaries based on dashboard insights. Present findings to stakeholders and recommend actions based on data trends. Document findings and escalate non-conformances to relevant stakeholders.
Required Skills and Qualifications
To be successful in this role, you will need strong analytical and problem-solving skills. You should be detail-oriented and have excellent communication skills. Experience with data analysis and reporting tools is also essential. Proficiency in Microsoft Office applications, particularly Excel, is a must. Familiarity with QA processes and methodologies is highly desirable.
Benefits
In this role, you will have the opportunity to work with a talented team of professionals who share your passion for quality and excellence. You will receive comprehensive training and development opportunities to help you grow in your career. Our company offers a competitive salary and benefits package, including health insurance, retirement savings plan, and paid time off.
Others
If you are a motivated and organized individual with a passion for quality assurance, we encourage you to apply for this exciting opportunity. We look forward to hearing from you.
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