Career Starter

2 weeks ago

Bengaluru, Karnataka, India beBeeCustomerSupport Full time ₹ 45,00,000 - ₹ 75,00,000

Start a successful career in customer support and IT service delivery with our company.

Job Description
  • Provide technical assistance and resolve issues related to VPN, O365, drivers, Active Directory, and OS troubleshooting, as well as tools like ServiceNow, Remedy, Control-M, and networking basics, cloud computing, and Microsoft productivity tools.
  • Handle client queries via calls, chats, or emails, and solve problems independently using structured thinking.
  • Maintain professionalism, empathy, and urgency in every interaction, and work with ticketing tools and document case progress.
  • Be the voice that customers trust by providing end-to-end support with a focus on first-contact resolution, conflict handling and objection management, clear communication and product understanding, and empathetic, helpful, and efficient conversations.
Required Skills and Qualifications
  • Excellent communication skills (English – verbal & written).
  • Willingness to work in 24/7 rotational shifts.
  • Full-time graduate degree (any stream).
  • Commitment to working full-time in the office.
  • Quick learners with a problem-solving mindset.
Benefits
  • Structured training programs to help you upskill and grow.
  • Hands-on exposure to global clients and real-time challenges.
  • A fast-paced, supportive, and inclusive work environment.
  • An industry-recognized brand that values talent, growth, and learning.
  • A clear career path for those who want to move into IT, operations, or leadership.

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