Global Operation Center Engineer
3 weeks ago
About the Role
We are seeking a skilled Global Operation Center Engineer to join our team at ASSA ABLOY. As a key member of our Global Service Delivery Center (GSSC), you will be responsible for providing exceptional support and services to our customers.
Key Responsibilities:
- Operational ticket-handling related to the GSSC Infrastructure area, providing support and dispatching to partners where needed
- Support improvement of selected ITIL processes for Office 365 services
- Participating during the delivery phase within IT Infrastructure area
- Support in keeping monitoring systems updated as well as handle operational related tickets
- Contribute so the Global DC Infrastructure devices are updated within the CMDB after change
- Core administration/escalation support for messaging services
- Participate in creation of a global agreed future architecture to fully support Business Services applications and services both on-premises and within Office 365
- Assist in resolving issues with Office 365, Exchange Online, and Microsoft Teams.
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Data Center Project Engineer
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Global Operation Center Engineer
4 weeks ago
Chennai, Tamil Nadu, India ASSA ABLOY Full timeJob Summary:We are seeking a highly skilled Global Operation Center Engineer to join our team at ASSA ABLOY. In this role, you will be responsible for conducting research on complex cases, validating cases for escalation to Backline, and contributing to knowledge management initiatives.Key Responsibilities:Operational ticket-handling related to the GSSC...
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Global Operation Center Specialist
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Chennai, Tamil Nadu, India ASSA ABLOY Full timeJob Summary:We are seeking a highly skilled Global Operation Center Engineer to join our team at ASSA ABLOY. As a key member of our GSSC Global Operation Centre, you will be responsible for providing technical support and expertise in Microsoft Office 365 and related technologies.Key Responsibilities:Operational ticket-handling related to the GSSC...
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