Financial Collector Professional
3 days ago
Job Title: Financial Collector Professional
About Us: The SUMADHURA Group is a leading company in the industry, offering exciting career opportunities for professionals who want to make a difference.
Job Description:
Roles and Responsibilities:- Customer Focus: Our ideal candidate should be customer-centric, with excellent communication skills and the ability to resolve queries efficiently.
- Escalation Handling: They will handle first-level escalations professionally, ensuring prompt resolutions and maintaining customer satisfaction.
- Collections Management: This role involves managing collections and documentations, coordinating with banks, and sending payment reminders to customers.
- Audit Compliance: Our team member will ensure audit compliance by handling various tasks and responsibilities related to financial transactions.
- Payment Follow-ups: They will conduct payment follow-ups and achieve set targets, contributing to the company's growth and success.
- Report Preparation: This role includes preparing collection reports and projection reports, providing valuable insights to stakeholders.
- Customer Communications: Our professional will communicate effectively with customers on agreements, demands, registrations, and other essential topics.
- Bank Coordination: They will coordinate with banks for payments and documentations, ensuring seamless financial operations.
- Query Resolution: The candidate will serve customers, resolving their queries within the stipulated time frame (TAT).
- Registration Process: They will handle the registration process efficiently, streamlining the onboarding experience for new customers.
Location: Marathahalli, Bangalore
Estimated Salary Range: ₹12,00,000 - ₹25,00,000 per annum, depending on qualifications and experience.
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