Financial Collector Professional

3 days ago


Bengaluru, Karnataka, India SUMADHURA Group Full time

Job Title: Financial Collector Professional

About Us: The SUMADHURA Group is a leading company in the industry, offering exciting career opportunities for professionals who want to make a difference.

Job Description:

Roles and Responsibilities:
  1. Customer Focus: Our ideal candidate should be customer-centric, with excellent communication skills and the ability to resolve queries efficiently.
  2. Escalation Handling: They will handle first-level escalations professionally, ensuring prompt resolutions and maintaining customer satisfaction.
  3. Collections Management: This role involves managing collections and documentations, coordinating with banks, and sending payment reminders to customers.
  4. Audit Compliance: Our team member will ensure audit compliance by handling various tasks and responsibilities related to financial transactions.
  5. Payment Follow-ups: They will conduct payment follow-ups and achieve set targets, contributing to the company's growth and success.
  6. Report Preparation: This role includes preparing collection reports and projection reports, providing valuable insights to stakeholders.
  7. Customer Communications: Our professional will communicate effectively with customers on agreements, demands, registrations, and other essential topics.
  8. Bank Coordination: They will coordinate with banks for payments and documentations, ensuring seamless financial operations.
  9. Query Resolution: The candidate will serve customers, resolving their queries within the stipulated time frame (TAT).
  10. Registration Process: They will handle the registration process efficiently, streamlining the onboarding experience for new customers.

Location: Marathahalli, Bangalore

Estimated Salary Range: ₹12,00,000 - ₹25,00,000 per annum, depending on qualifications and experience.



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