Senior IT Infrastructure Support Specialist

1 month ago


Noida, Uttar Pradesh, India Oracle Full time
About the Role

We are seeking a highly skilled Senior IT Infrastructure Support Specialist to join our team. This is a fantastic opportunity for an experienced professional to work with a leading company in the tech industry.

Job Description

The successful candidate will be responsible for providing expert technical support and maintenance for our IT infrastructure, ensuring high levels of system availability and performance. This includes resolving complex technical issues, conducting root cause analysis, and implementing corrective actions.

In addition, you will work closely with cross-functional teams to identify and implement process improvements, develop and maintain documentation, and provide training and guidance to colleagues.

This is a challenging and rewarding role that requires strong technical expertise, excellent problem-solving skills, and effective communication and collaboration abilities.

Key Responsibilities
  • Provide advanced technical support and troubleshooting for IT infrastructure components, including servers, storage, networking equipment, and operating systems.
  • Analyze complex technical issues and develop effective solutions, using tools such as Oracle Enterprise Manager (OEM) 11g/12c/13c and WebLogic Server.
  • Collaborate with development and support teams to resolve technical issues and improve overall system performance.
  • Develop and maintain technical documentation, knowledge bases, and procedures to ensure accurate and up-to-date information is available to colleagues.
  • Train and mentor junior technicians on technical concepts, best practices, and processes.
Requirements

To be successful in this role, you will need:

  • Bachelor's degree in Computer Science, Engineering, or equivalent experience.
  • Minimum 2 years of experience in IT infrastructure support, preferably in a similar role at Oracle.
  • Advanced knowledge of Oracle WebLogic Server, OEM, and related technologies.
  • Excellent analytical, problem-solving, and communication skills.
  • Ability to work effectively in a fast-paced, dynamic environment with multiple priorities and deadlines.
Salary and Benefits

The estimated annual salary for this position is around $110,000, based on national averages for senior IT infrastructure support specialists in the United States. In addition to a competitive salary, we offer a comprehensive benefits package, including medical, dental, vision, life insurance, and retirement plans.

About Oracle

Oracle is a global leader in enterprise software and cloud computing, dedicated to helping businesses succeed in a rapidly changing world. Our culture values diversity, inclusion, and innovation, and we are committed to creating a workplace where all employees can thrive.



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