Operations Manager, Financial Services

2 weeks ago


Bengaluru, Karnataka, India Northern Trust Corporation Full time

About Northern Trust

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Northern Trust Corporation is a globally recognized financial institution with over 130 years of experience. We provide innovative financial services and guidance to individuals, families, and institutions worldwide.

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Financial Strength and Stability

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We are committed to assisting our clients in achieving their financial goals while maintaining the highest level of integrity and expertise. Our team of experts is dedicated to delivering exceptional service and support.

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Job Summary

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We are seeking an experienced Operations Manager to join our team. As a key member of our operations team, you will be responsible for leading and organizing work, ensuring that the team is aligned to overall operations objectives, and overseeing daily processes.

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Key Responsibilities

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  • Lead and organize work to ensure efficient and effective delivery of operations objectives.">
  • Ensure that the team is aligned to overall operations objectives and that all processes are controlled and monitored.">
  • Oversee daily processes and ensure that they are running smoothly and efficiently.">
  • Manage and maintain Key Performance Indicators (KPIs) for the functional areas under control.">
  • Escalate issues to onshore locations when necessary.">
  • Maintain training matrix for the team.">
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Requirements

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To be successful in this role, you will need:

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  • A minimum of 6 years of working experience in client support or a related field.">
  • Strong client services/financial services/capital markets work experience or equivalent knowledge.">
  • Demonstrated client servicing capabilities and excellent communication skills.">
  • The ability to quickly understand new systems, both in-house and market data provider systems such as Bloomberg.">
  • Knowledge of capital markets and the investment management/asset servicing industry.">
  • Effective coaching/training skills and organizational skills to manage conflicting priorities and multi-task functions in a fast-paced team environment.">
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Working at Northern Trust

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We offer a dynamic and collaborative work environment where financial strength and stability empower us to explore new ideas. Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve.

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Join us and build your career with a world-class financial institution. Estimated salary range: $85,000 - $120,000 per year.



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