Risk Management Professional

3 weeks ago


Gurgaon, Haryana, India American Express Full time

You are a key player in driving business growth and success at American Express. As a Risk Management Professional, you will be responsible for delivering Segmentation, Targeting, and Eligibility lists via UNICA, DART, and CMS. You will work closely with our marketing teams across the US, enabling them to execute flawless and timely campaign delivery. Our goal is to provide the world's best customer experience every day.

Key Responsibilities:

  1. Develop and implement Segmentation, Targeting, and Eligibility lists using UNICA, DART, and CMS.
  2. Collaborate with key partner groups to support marketing strategies and implement them within the Targeting and Eligibility process.
  3. Drive process transformation and deliver high-quality results.
  4. Partner with our ECES US Consulting team to support implementation of marketing strategies by understanding business requirements and creating technical solutions.
  5. Deliver projects within defined timelines and with complete accuracy.
  6. Ensure that technical solutions meet defined business requirements.

Critical Factors to Success:

  1. Excellent knowledge of Segmentation, Targeting, and Eligibility List generation process.
  2. In-depth understanding of Marketing Lifecycle and associated sub-processes.
  3. Self-starter with the ability to implement innovative ideas in an ambiguous environment.
  4. Problem-solving skills, including information seeking, analytical thinking, and proactivity.
  5. Ability to multitask and maintain focus despite interruptions.
  6. Ability to tailor communications to be appealing and understandable.
  7. Comfortable with emerging technologies.
  8. Self-confidence and ability to build credibility as a subject matter expert.
  9. Ability to listen and respond appropriately to others.

Acknowledgement:

As a Risk Management Professional at American Express, you will have the opportunity to work with a global and diverse community of colleagues who are committed to providing the world's best customer experience every day. We offer a comprehensive benefits package, including competitive base salaries, bonus incentives, support for financial well-being, and comprehensive medical, dental, vision, life insurance, and disability benefits.



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