Global Implementation Expert
5 days ago
About HighRadius:
HighRadius is a leading provider of cloud-based Autonomous Software for the Office of the CFO. With over 800+ clients worldwide, including prominent organizations like 3M, Unilever, and Anheuser-Busch InBev, we optimize critical financial processes. Our recognition in Gartner's Magic Quadrant and Forbes Cloud 100 List for three consecutive years speaks to our expertise.
We're poised for rapid growth with a valuation of $3.1B and annual recurring revenue exceeding $100M, experiencing a robust year-over-year growth of 24%. Our global presence spans 8+ locations, making us an attractive opportunity for passionate individuals to join our pre-IPO stage journey.
Job Summary:
The Global Implementation Expert will own and execute HighRadius Cloud product implementations for Fortune 2000 clients. This role involves delivering projects with high quality, value, and customer satisfaction within project timelines. As the main Point of Contact during Build, Testing, and Hypercare phases, you'll have high visibility with regular client interaction.
Key Responsibilities:
- Implement HighRadius Cloud products end-to-end for Fortune 2000 companies worldwide.
- Write SQL scripts for data gathering and configuration.
- Lead projects through various phases, including Requirement Gathering, Design, Configuration, Testing, Cutover, Go-live, and Hyper-care.
- Build rapport with clients and manage them effectively, conducting UAT and support shadow sessions.
- Collaborate closely with cross-functional teams to deploy projects with agreed KPIs.
- Test process flows, drive adoption through user journey training, and validate value outcomes.
- Communicate potential risks related to Project Implementation to Delivery Managers and Program Directors.
Requirements & Qualifications:
- 2-4 years of professional services experience.
- Bachelor's or Master's Degree (preferably from a top university).
- Good understanding of SDLC processes and Functional Consulting experience.
- Excellent communication, analytical, problem-solving, presentation, organizational, and collaboration skills.
- Experience working with international clients/projects, Business Analysis, Domain Knowledge, and Team player qualities.
- Order-to-Cash (O2C) business process experience is beneficial.
What You'll Get:
- A competitive salary ($120,000 - $150,000 per annum), based on location and experience.
- A fun-filled work culture that values diversity and equality.
- Equal employment opportunities and a chance to build with a pre-IPO Global SaaS company.
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