Patient Care Manager

10 hours ago


Kottayam, Kerala, India beBeeHealthcare Full time ₹ 35,00,000 - ₹ 50,00,000

Job Overview:

Lead and Manage Patient Care Services

We seek a seasoned professional to drive operational excellence and patient satisfaction in our Outpatient and Inpatient services.

The ideal candidate will lead and manage teams, develop and implement standardized processes, evaluate and optimize manpower deployment, and plan for future department growth.

This role requires strong leadership skills, effective communication, and a patient-centric approach.

Required Skills and Qualifications
  • Masters/Bachelors in Hospital Administration, Healthcare Management, Nursing, or related field, with 12+ years of experience.
  • Strong experience in managing Outpatient and Inpatient services, including admissions and discharge operations.
  • Proven ability to lead large teams and drive training initiatives.
  • Commitment to delivering high-quality patient experiences across all touchpoints.
  • Ability to plan for department growth and implement process improvements.
Key Responsibilities:
  1. Develop and implement operational strategies to enhance patient care and service quality.
  2. Evaluate and optimize staffing levels to ensure efficient delivery of patient services.
  3. Analyze and document operating procedures to identify opportunities for improvement.
  4. Collaborate with clinical, diagnostic, and treatment teams to deliver seamless patient experiences.
  5. Oversee front office operations and staffing.
  6. Design and conduct training programs to upskill the team.


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