Digital Operations Manager
1 week ago
Emeritus is a leading online education provider, partnering with over 30 renowned universities worldwide. Our global team comprises 700+ employees based in multiple locations across the globe.
About the RoleWe are seeking a skilled Digital Operations Manager – Marketing/Web to oversee our online assets, including the website, micro-sites, and landing pages. This role aims to enhance our online marketing effectiveness and contribute to achieving business objectives.
Key Responsibilities- Gather and refine technical requirements from cross-functional teams
- Collaborate with the marketing team to maintain our website (using WordPress), micro-sites, and landing pages (with our custom CMS and Contentful)
- Optimize assets for core web vitals, scalability, and validate user inputs
- Maintain change logs and documentations
- Identify operational and tactical risks and provide strategic solutions
- Work closely with the global product marketing team to ensure operational, promotional, technology, and compliance functions are executed according to best practices
- Stay updated on emerging technologies and industry trends, applying them to operations and activities
- Coordinate and maintain marketing webinars, providing live back-end support to panelists during sessions
- Maintain workflows by coordinating with cross-functional departments across time zones
- Diploma or bachelor's degree in Computer Applications or relevant experience
- 4+ years of front-end development experience
- Good programming skills and understanding of HTML, CSS, JavaScript, JQuery, and APIs; knowledge of PHP is a plus
- Strong understanding of UI, cross-browser compatibility, general web functions, and standards
- Brief knowledge of SEO requirements is a plus
- Exceptional project management skills and ability to handle multiple fast-moving marketing projects simultaneously
- Able to develop ideas with focus on details and the big picture
- Flexibility working across multiple time zones is essential as we are a globally distributed team
- Strong written and verbal communication skills, understanding of the marketing funnel, and energetic spirit
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