M3 Director – Product Innovation Leader

3 weeks ago

Bengaluru, Karnataka, India PayU Full time
About PayU

At PayU, we are a global fintech investor and our vision is to build a world without financial borders where everyone can prosper. We give people in high-growth markets the financial services and products they need to thrive. Our expertise in 18 high-growth markets enables us to extend the reach of financial services. This drives everything we do, from investing in technology entrepreneurs, to offering credit to underserved individuals, to helping merchants buy, sell and operate online.

Job Summary
We are seeking a highly skilled and empathetic individual who will lead in shaping our credit products, business strategy, loan offering formats, and core lending platform. The individual's primary responsibility will be to champion a user-first culture within the company, ensuring that our products are not only helping us build a resilient balance sheet but also a product that is loved by our customers.

Key Responsibilities
  • Own business outcomes: Shared ownership of the balance sheet P&L. Build growth models which relate L1, L2, L3 etc metrics.
  • Craft OKRs for the entire org.
  • Drive product & biz reviews.
  • Product innovation: Create innovative lending products at the cross section of user segments, lending products types, & channels.
  • Use AI effectively to reduce friction for users & increase approval rates for loans
  • Product Team Leadership: Build an A-level product + analytics organization by attracting top product talent, providing mentorship and fostering a collaborative and inclusive team
  • Management: Collaborate & influence decisions with peers from cross-functional teams, including designers, engineers, credit policy, sales, operations, analytics, business. Become the single point leader for all chief executives and align them to product & business objectives and User Focus: Demonstrate a deep understanding of our users' needs and pain points, advocating for their interests throughout the product, program & process design. Also become an internal ambassador for customer obsession
  • User Research & Analytics Expertise: Utilize a variety of user research practices to gain insights into user behavior, preferences, and motivations, and apply those insights to inform product and biz decisions. Create a data democratization platform to uncover insights

Requirements
  • Over 12+ years of experience in product design, with a focus on large scale consumer internet startups
  • Over 7 years of experience in team leadership, managing and growing design
  • 7 years of experience in lending & other financial service products
  • Extensive knowledge of user research methodologies and practices, with a demonstrated ability to leverage research insights to drive design
  • Leadership and team-building skills, with a track record of building and managing high-performing design
  • Experience in product, biz modeling, design, user research, and UX copywriting for a diverse range of products

About us
At PayU, we are a global fintech investor and our vision is to build a world without financial borders where everyone can prosper. We give people in high-growth markets the financial services and products they need to thrive. Our expertise in 18 high-growth markets enables us to extend the reach of financial services. This drives everything we do, from investing in technology entrepreneurs, to offering credit to underserved individuals, to helping merchants buy, sell and operate online. Being part of Prosus, one of the largest technology investors in the world, gives us the presence and expertise to make a real impact. Find out more Our Commitment To Building A Diverse And Inclusive Workforce
As a global and multi-cultural organization with varied ethnicities thriving across locations, we realize that our responsibility towards fulfilling the D&I commitment is huge. Therefore, we continuously strive to create a diverse, inclusive and safe environment, for all of our people, communities and customers. Our leaders are committed to create an inclusive work culture which enables transparency, flexibility and unbiased attention to each and every PayUneer so they can succeed, irrespective of gender, color or personal faith. An environment where every person feels they belong, that they are listened to, and where they are empowered to speak up. At PayU we have zero tolerance towards any form of prejudice whether a specific race, ethnicity, or of persons with disabilities or the LGBTQ communities.

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