IT Operations Specialist
1 month ago
Job Summary:
We are seeking a highly skilled IT Operations Specialist to join our team at AccorHotel. As an IT Operations Specialist, you will be responsible for providing frontline PC and server troubleshooting, resolving IT issues for end-users, and modifying configurations, utilities, and software default settings.
Key Responsibilities:
- Provide frontline PC and server troubleshooting and resolve IT issues for end-users.
- Modify configurations, utilities, and software default settings.
- Support and administer Windows Servers.
- Backup and optimize databases.
- Perform regular systems health checks and capacity studies to ensure optimum performance of servers and networks.
- Provide in-house guest IT-related matter troubleshooting.
- Install, test, and configure new workstations, peripheral equipment, and software. Assist with PC setup, IT system, and access for onboarding of new users.
- Be aware of the hotel fire and life safety/emergency procedures.
- Attend all briefings, meetings, and trainings as assigned by management.
- Maintain a high standard of personal appearance and hygiene at all times.
- Perform other reasonable duties assigned by management.
Qualifications:
- Diploma in Information Technology.
- Minimum 1 year of relevant experience.
- Good reading, writing, and oral proficiency in English language.
- Proficient in MS Excel, Word, and PowerPoint.
- Knowledge of Windows Operating System.
- Good communication skills.
- Service-oriented with an eye for details.
- Ability to work effectively and contribute in a team.
- Self-motivated and energetic.
- Well-presented and professionally groomed at all times.
Work Environment:
No remote work.
Employment Type:
Full-time.
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