Sales and Service Representative

2 weeks ago

Hyderabad, Telangana, India beBeeCustomer Full time ₹ 30,00,000 - ₹ 35,00,000
Job Overview

We are seeking a highly skilled and dedicated Customer Service Representative to join our team. This is an excellent opportunity for individuals who are passionate about delivering exceptional customer experiences.

As a Customer Service Representative, you will be responsible for handling customer inquiries and resolving issues in a timely and professional manner. You will also have the opportunity to provide product information and respond to customer emails.

To succeed in this role, you must possess excellent communication skills, both written and verbal. You should be able to effectively communicate with customers, understand their needs, and provide solutions that meet their expectations.

Key Responsibilities
  • Handle customer inquiries via phone calls and respond to customer emails in a timely and professional manner.
  • Provide product information and answer customer questions in a clear and concise manner.
  • Resolve customer complaints and issues in a fair and efficient manner.
Required Skills and Qualifications
  • Fluent English communication.
  • Excellent customer service skills.
  • Ability to work in a fast-paced environment.
  • Strong problem-solving skills.
Benefits

This role offers a comprehensive benefits package, including:

  • Competitive salary.
  • Ongoing training and development opportunities.
  • A dynamic and supportive work environment.
Others

We offer a range of perks and benefits to make your career with us rewarding and enjoyable. Some of these include:

  • A fun and collaborative work environment.
  • The opportunity to work with a talented and diverse team.
  • A range of wellness programs and employee discounts.

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