Treasury Expert Lead

4 weeks ago


Mumbai, Maharashtra, India SH Square Consultants Full time

Customer Success Role Overview

As a key member of our team at SH Square Consultants, you will play a vital role in ensuring customer success by leveraging your expertise in the financial domain, particularly in NBFC, borrowing, treasury, asset management companies, mutual funds, and banks.

Key Responsibilities

  1. Map customer requirements, identify gaps in the current process, and work with the implementation team to build requirements and deliver to the customer.
  2. Lead a team of Business Analysts and Solution Specialists to deliver products tailored to customer needs.
  3. Exhibit exceptional program management skills, including planning, managing dependencies and risks, managing client expectations, and review and governance.
  4. Interact frequently with customers and internal teams to ensure commitments are met.
  5. Act as the single point of contact for customer requirements, both for the customer and the organization.

Required Skills

  1. Strong knowledge of financial domain, especially NBFC, borrowing, treasury, asset management companies, mutual funds, and banks.
  2. Excellent logical, analytical, and mathematical skills.
  3. Excellent verbal and written communication skills.
  4. B.E/B.Sc./BCA degree, with a preference for IT.
  5. Excellent knowledge of Microsoft Excel and SQL.
  6. Ability to communicate effectively and foster positive business relationships.
  7. Accountability and personal organization are essential.

Preferred Skills

  1. Prior experience in managing teams and/or in a project delivery environment.
  2. Experience working in an enterprise setting, helping customers derive value from products.
  3. Extreme passion for customer success and value delivery.

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