Customer Service Representative
3 weeks ago
Job Summary: We are seeking a highly skilled and motivated Client Service Officer to join our team at Sisco Jobs.
Key Responsibilities:
Handle incoming calls from Justdial and respond efficiently.
Make outbound calls to vendors and clients for updates and inquiries.
Ensure thorough follow-up on all ongoing projects and tasks.
Maintain attentiveness and responsiveness during working hours.
Regularly submit and update detailed reports for project tracking.
Coordinate effectively between internal teams and external stakeholders to ensure smooth workflow.
Essential Qualifications:
Proficiency in MS Excel, Word, and PowerPoint is a must.
Strong communication skills in either Malayalam or Kannada.
Ability to multitask and handle multiple projects simultaneously.
Skills Required:
Excellent verbal and written communication skills.
Strong organizational and time-management abilities.
Attentive, responsive, and proactive approach to work.
Familiarity with customer service practices and ability to handle customer inquiries professionally.
Working Hours: 9:30 AM to 5:30 PM
Gender: Female candidates only
Languages Required: Malayalam or Kannada
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